Conversations

Start managing your messages

Select a conversation from your list or start a new chat to engage with your customers.

WhatsApp Business

Contacts

Manage customer database, tags, and custom attributes

Name Phone Number Tags Status Opt-In Created Date

Campaigns

Bulk WhatsApp broadcast campaigns and analytics

Campaign Name Audience Tag Status Delivered Read Rate Skipped Date

WhatsApp Templates

Your Meta WhatsApp message templates and their approval status

Template Library

Pre-vetted, ready-to-customize WhatsApp templates by industry — checked against Meta's real policy, first-attempt approval rates are higher, but nothing here is guaranteed approved. Pick one, adjust it, and submit it as your own.

Select a template on the left to preview it here.

Automation & Workflows

Configure bot flow rules, keyword triggers, and auto-responders

Flows

Multi-step flows with branching, buttons, delays, and actions — a rule can start one instead of sending a single reply

Support

Get help from the Wasi CRM team

Ecommerce Catalog & Cart Recovery

Product catalogs, cart recovery automation, and WhatsApp checkout

Classic Cotton T-ShirtIn Stock
₹ 450.00
SKU: BSR-TSH-01 • Synced with WhatsApp
Ceramic Table LampIn Stock
₹ 680.00
SKU: BSR-LMP-02 • Synced with WhatsApp
Steel Water BottleIn Stock
₹ 320.00
SKU: BSR-BTL-03 • Synced with WhatsApp

Abandoned Cart Recovery Rules

Trigger ConditionTarget AudienceAuto Message TemplateStatus
1 Hour After Cart AbandonedAll ShoppersCart Recovery Reminder 1Active
24 Hours After Cart AbandonedHigh Value (> ₹1000)Special 5% Discount CouponActive

Whatsapp Flows

Interactive native forms and appointment booking flows

Lead Qualification FlowPublished

3-step native form capturing name, requirement, and budget range.

Submissions: 342 • Completion Rate: 89.5%
Appointment SchedulerPublished

Select date, time slot, and preferred consultant directly in chat.

Submissions: 185 • Completion Rate: 94.2%

Instagram DM Automation

Auto-reply to Story Mentions, DMs, and Comments

No Instagram account connected
This feature isn't available yet
Not Connected

Instagram Rules

Connect an Instagram account to create automation rules.

Click to WhatsApp Ads (CTWA)

Track conversions and leads from Meta Facebook & Instagram Ads

1,420
Ad Clicks
385
Leads Captured
₹ 14.20
Cost Per Lead

Integrations

Connect Shopify, CRM, Webhooks, and Zapier

Shopify

Sync orders & abandoned carts

Not Connected

HubSpot CRM

Sync contacts & deals

Not Connected

Razorpay

In-chat payment links

Not Connected

Zapier

Automate 5000+ app workflows

Not Connected

Google Sheets

Export leads automatically

Not Connected

Payments & UPI

Razorpay in-chat payment links

Recent Payment Transactions

Transaction ID Customer Amount Gateway Status
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Message

Past 7 days 25 Jul 2026 - 01 Aug 2026
Sent
—
Delivered
—
Read
—
Failed
—
Incoming
—
Outgoing
—

Last 7 days, live from your account.

Messages (daily)

Past 7 days
Incoming Outgoing
600 400 200 0 Sun Jul 26 Mon Jul 27 Tue Jul 28 Wed Jul 29 Thu Jul 30 Fri Jul 31 Sat Aug 01

Channels

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Configure per-channel auto-reply and away-message rules for this WhatsApp number. Manage keyword rules in the main Automation section.

Product catalog synced for this channel is managed under Ecommerce.

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