Start Managing Your Messages

Select a conversation from your list or start a new chat to engage with your customers. Your inbox is ready for action!

Contacts

Manage customer database, tags, and custom attributes

Name Phone Number Tags Status Opt-In Created Date

Campaigns

Bulk WhatsApp broadcast campaigns and analytics

Campaign Name Audience Tag Status Delivered Read Rate Skipped Date

WhatsApp Templates

Approved Meta WhatsApp Message Templates

Automation & Workflows

Configure bot flow rules, keyword triggers, and auto-responders

Support

Get help from the Wasi CRM team

Ecommerce Catalog & Cart Recovery

Product catalogs, cart recovery automation, and WhatsApp checkout

Classic Cotton T-ShirtIn Stock
₹ 450.00
SKU: BSR-TSH-01 • Synced with WhatsApp
Ceramic Table LampIn Stock
₹ 680.00
SKU: BSR-LMP-02 • Synced with WhatsApp
Steel Water BottleIn Stock
₹ 320.00
SKU: BSR-BTL-03 • Synced with WhatsApp

Abandoned Cart Recovery Rules

Trigger ConditionTarget AudienceAuto Message TemplateStatus
1 Hour After Cart AbandonedAll ShoppersCart Recovery Reminder 1Active
24 Hours After Cart AbandonedHigh Value (> ₹1000)Special 5% Discount CouponActive

Whatsapp Flows

Interactive native forms and appointment booking flows

Lead Qualification FlowPublished

3-step native form capturing name, requirement, and budget range.

Submissions: 342 • Completion Rate: 89.5%
Appointment SchedulerPublished

Select date, time slot, and preferred consultant directly in chat.

Submissions: 185 • Completion Rate: 94.2%

Instagram DM Automation

Auto-reply to Story Mentions, DMs, and Comments

@wasi_official
Instagram Business Account
Connected

Active Instagram Rules

Trigger TypeKeywordActionStatus
Story MentionAny MentionSend Discount Link via DMActive
Post Comment"price", "info"Reply Comment & Send DM CatalogActive

Click to WhatsApp Ads (CTWA)

Track conversions and leads from Meta Facebook & Instagram Ads

1,420
Ad Clicks
385
Leads Captured
₹ 14.20
Cost Per Lead

Integrations

Connect Shopify, CRM, Webhooks, and Zapier

Shopify

Sync orders & abandoned carts

Connected

HubSpot CRM

Sync contacts & deals

Connected

Razorpay

In-chat payment links

Connected

Zapier

Automate 5000+ app workflows

Connected

Google Sheets

Export leads automatically

Connected

Payments & UPI

WhatsApp Pay & Razorpay in-chat payment links

Recent Payment Transactions

Transaction ID Customer Amount Gateway Status
#TXN-98401 Alex Kumar ₹1,499.00 Razorpay UPI Paid
#TXN-98402 Priya Sharma ₹2,999.00 WhatsApp Pay Paid

Message

Past 7 days 25 Jul 2026 - 01 Aug 2026
Sent
Delivered
Read
Failed
Incoming
Outgoing

Last 7 days, live from your account.

Messages (daily)

Past 7 days
Incoming Outgoing
600 400 200 0 Sun Jul 26 Mon Jul 27 Tue Jul 28 Wed Jul 29 Thu Jul 30 Fri Jul 31 Sat Aug 01

Channels

Wasi
ID: 000000000000000000000001
919900011122
Active
WA
Wasi
919900011122
Our Wasi products are available for wholesale and retail...
Shopping and retail
123 Market Street, Business Park, Sample City...

Configure per-channel auto-reply and away-message rules for this WhatsApp number. Manage keyword rules in the main Automation section.

Product catalog synced for this channel is managed under Ecommerce.